Posts Tagged :

happy teams

Shared meals
1024 683 Platterz

How ICF Olson Boosts Employee Well-Being Through Food

ICF Olson is a full-service customer experience agency, leading the way in marketing, advertising, and branding for companies such as Boston Pizza, WestJet, and Canadian Red Cross. With the mantra, “we think like people”, ICF Olson creates experiences that engage people holistically with brands by getting into the heads of their customers’ customers. They also think from their employees’ perspectives, tailoring each office experience to the work they do. A cornerstone of this development was discovering a food program their team would love—which, according to ICF Olson’s Office Manager Poonam Unia, was not an easy feat.

ICF Olson

Food as a Defining Piece of Office Culture

Scooters, karaoke nights, ping pong tables, and foosball are among the several perks at the ICF Olson office. They proudly boast amazing office culture, but there was a key piece of the puzzle missing—a well-rounded, exciting food program for their team. Putting employees first was a priority for Poonam, so bringing in a well-balanced, varietal food program was top of mind (something that aligned perfectly with Platterz). Making offices more human for thousands of companies, Platterz created a food plan customized for ICF Olson’s employees. Weekly Friday lunches lay the foundation for a meal program that would continue to enhance their employee experience and office culture for years to come.

Platterz Custom Food Program

“It’s been nothing but amazing. The online platform is so easy to use.”

Looking Forward to Delicious at Work

Feeding their entire Toronto office every Friday since 2016, weekly lunches have become an institution at ICF Olson. “They didn’t like the food [we had] before, and now they actually look forward to [Fridays],” Poonam says. “It’s been nothing but amazing. The online platform is so easy to use.” ICF Olson currently uses Platterz for their weekly lunches, meetings, and all office birthdays. “Any opportunity I can use [Platterz], I do, and I recommend it to anyone that I can,” Poonam explains.

ICF Olson Team Lunches

“We have dietary restrictions as well, which are very easy to account for on the platform.”

Simplifying office catering is at the heart of Platterz’ solutions. ICF Olson takes advantage of many of the intuitive features at the core of the Platterz platform, including the Meal Builder, SpendTracker and dietary-accommodating technologies. “We can try all [of] these different restaurants. We have dietary restrictions as well, which are very easy to account for on the platform,” explains Poonam. “Platterz helps our accounting department too. [Accounting] can easily track and look everything up online.”

Team Lunches

“Everyone’s happier. They look forward to [the food].”

Coming Together Over Shared Meals

When coworkers share meals amongst one another, it’s more than just enjoying something delicious and stepping away from their desks. Taking the time to socialize, communicate, and come together is the essence of an employee experience. For ICF Olson, such experiences happen all the time. “Everyone’s happier. They look forward to [the food]. One [employee] usually works from home on Fridays, and she specifically comes in for lunch,” says Poonam. “We used to have [the lunchroom] set up with separate tables. We now set up the tables so everyone can eat together.”

Team Lunch

Bring the team together over a shared meal at your office, and continue to improve the employee experience. Start by crafting a custom food program for your office with today.

Facebook
Twitter
LinkedIn
Instagram
top hat daily lunches
1024 683 Platterz

The Platterz Effect: How Daily Lunches Feed Top Hat’s Culture

Top Hat, an education technology company, uses Platterz to order daily lunches for their constantly growing team of 320. We went to Top Hat to learn about their team, their company, and their time with Platterz!

Arriving just before lunch, we were welcomed into their bright, wide-open space. Their office was designed to encourage collaboration; on the layout of their space, Lydia, a Top Hat Office Coordinator explains: “There are no closed doors.” It was clear from the get-go that office culture is a priority for Top Hat—something we can definitely relate to here at Platterz.

open collaborative space

As two Toronto-based startups in the tech industry, we have had a long-lasting collaborative relationship with Top Hat, who has used our office catering platform since we first launched. Top Hat is the provider of the leading cloud-based teaching platform for higher education. Top Hat’s mission is to make higher education more effective, affordable, and engaging. One of the ways they accomplish this is by making textbooks, test materials, and educational content right in the palm of students’ hands. “Students are on their phones anyway, so why don’t we just put the content right in front of them,” says Office Manager, Russ. He mentions that they designed their lunchroom to “make it more like school. Everyone comes down to eat together, no matter what department or floor. Everyone has room to eat together.”

daily lunches

“Hardly anyone ever leaves the office for lunch. Why would you ever need to go to a restaurant, if you know you’re getting delicious food at the office everyday?”

At Platterz, we are strong believers that when teams come together over shared meals, they’re happier, healthier, and more productive. Speaking to Top Hat’s lunch culture, Lydia emphasizes that “hardly anyone ever leaves the office for lunch. Why would you ever need to go to a restaurant, if you know you’re getting delicious food at the office everyday? Even if team members have lunch meetings they will ask if they can bring [external] people into the office for food.” Bringing lunch meetings in to the office to avoid missing out on delicious meals? We want in too!

“I think it’s those little things that make a big difference for employees.”

sharing meals

“I think it’s those little things that make a big difference for employees. They enjoy coming to work, and they feel provided for which incentivizes them to keep working really hard,” Lydia says. Platterz is here to make offices more human, so it was especially exciting for us to hear that this has been the case for Top Hat.

“We know how stressful it is to order food [just] one day for 300 people, whereas doing it every single day takes a lot—it takes a team, and it takes a platform.”

Lydia explains how hers and Russ’s positions are all encompassing, and that ordering food is made easy with our platform, taking a stressor off their plate; “We always joke that we do everything (we’re like plumbers, nurses, whatever it is, we do it), so if we also had to order food everyday and make sure that all allergies and tastes were catered to, we wouldn’t be able to pull it off as smoothly as Platterz does.” Russ adds, “We know how stressful it is to order food [just] one day for 300 people, whereas doing it for daily lunches takes a lot—it takes a team, and it takes a platform.”

top hat employees eating

We want to thank Top Hat so much for hosting us over their lunch hour. We loved getting to know their team better and seeing first-hand how Platterz has contributed to a positive work environment for their employees!

Interested in having Platterz cater to your office (daily lunches, food trucks, happy hours, etc.)? Be sure to create an event now! 

Facebook
Twitter
LinkedIn
Instagram